[Resolved]  Tata Motors — faulty car given

Address: A/3 Narayan park society Chandkheda Ahmedabad, Ahmedabad, Gujarat, 382470

I was provided a faulty car tata tigor purchased 15 days back having a problem with fuel indicator always showing refuel instead of having petrol all the time above 10-12 liters.

My car got broke down because of this and pathetic service provided by the tata motors towing machine was send almost after 5-6 hours of my follow up with different different executive.

After taking my car to the service centre they didn't tried to see the problem only because there is no fuel in the car... What a pathetic customer service and useless execuse for not checking the vehicle... I don't want this faulty car now...

Please take action against the showroom authorities and service centre authorities of progressive outlet of tata motors of ahmedabad sg highway branch in sapath 5 building.

Please take back this car and issue the new one as the car is just a 10 days old or else i will escalate this to the upper level...

Thank you,
Sandeep saraswat
[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 2, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
May 27, 2019
Updated by Sandipks
My name is Sandeep Saraswat (M) [protected].
Verified Support
May 28, 2019
Tata Motors Customer Care's response
Hi Sandeep,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team
Verified Support
May 28, 2019
Tata Motors Customer Care's response
Hi Sandeep,

Our team tried to contact you on the provided number however, the number was switched off. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team
Verified Support
May 29, 2019
Tata Motors Customer Care's response
Hi Sandeep,

We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

Regards,
The Tata Motors Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5349
    Pending
    0
    Resolved
    1544
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR