[Resolved] Tata Motors — faulty door and headlamps

Vincent Thankachan

from Mumbai, Maharashtra

Sep 6, 2019

Address: Kerala, 690572

Sir,
I purchased tiago xt, 2018 december, from ncs tata motors kayamkulam, kerala and ran just 2100 km.
Now i cant open front left door in front of people because when tried to open or close, it makes big cracker like noice from the joints. And if i take the car in rain both the head lamps gets filled with moisture and takes several days to dry off. My nearest service center is 50km far. Kindly do the needful.
Vincent thankachan
Ph [protected]

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Oct 10, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2019

Tata Motors Customer Care's response Hi Vincent,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team

Verified Support

Sep 08, 2019

Tata Motors Customer Care's response Hi Vincent,

Our team tried to contact you on the provided number however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team

Verified Support

Sep 09, 2019

Tata Motors Customer Care's response Hi,

As per the update received from our team, we understand that they have contacted you and confirmed that you will be visiting the workshop as per your convenience. If you require any further assistance feel free to connect with them and they'll definitely assist you with it.

Regards,
The Tata Motors Team