[Resolved] Tata Motors — gear box

g.sharma@coca-cola.in

from Solapur, Maharashtra

Mar 22, 2018

Address: 122001

I bought tata hexa cya 10 days before and from day one i drove the car there is some coming from the front side whenever there is a gear change in automatic drive mode. The drive is not smooth at all and noise is quite prominent. I mentioned this complaint twice to dealer point but not getting any response. I'm a first time user of tata.. I don't want to prove myself for taking this as wrong decision. Need your immediate help. My no. [protected]

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May 24, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Tata Motors Customer Care's response Dear Sharma,

We're concerned to know about the inconvenience caused and want to help you with this. Kindly share with us your contact number along with the car chassis details and dealer details so that we can assist you accordingly.

Regards,
The Tata Motors Team

Verified Support

Apr 23, 2018

Tata Motors Customer Care's response Dear Sharma,

According to the update received from our team, we believe that they have coordinated with you and have resolved the issues you were facing. We hope you are satisfied with it. Do get in touch with us for any other assistance and we'll be glad to help you.

Regards,
The Tata Motors Team

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Comments

g.sharma@coca-cola.in

from Solapur, Maharashtra

Apr 30, 2018

I'm complaining almost every day and Tata Motors has not able to resolve my problem and in fact now after so much of testing my 1 month old car has become almost like 2 years old car... there are loose plastic interiors, dirty roof etc. Really sad for my hard earned money which I spent on Tata car... I really remember so many people told me not to buy Tata car but I took this wrong decision. Still I'm looking forward from Tata to close my issue.