Tata Motors — handling and logistic charges

Prats_12345

from Vasai-Virar, Maharashtra

Jul 2, 2018

Address: 411045

Concorde motor baner pune has taken 5000 rs charges for tata nexon which they are denying to refund or even denying to give invoice... I am really troubled with these charges and when disputed the same with the manager he was really very pathetic and manner less to explain and bluntly denied of giving back the money... I don’t what to do and where to complaint about this so writing this post here... May be if someone can guide me here before i lodge a complaint in police station.

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Comments

Basu Shukla

from Bengaluru, Karnataka

Jul 2, 2018

Hi,

I have purchased Tata Nexon few months back and within one month of purchase date I am facing pickup issues.

Visited the service center multiple times but issue is not yet resolved.

Tata Motors Customer Care's response, Jul 2, 2018

Verified Support

Dear Basu,

We would like to have our team to look into your concern. Kindly share your contact details, car chassis number and the dealer details as it will help us to assist you accordingly.

Regards,
The Tata Motors Team

customer456789

from Jaipur, Rajasthan

Jul 5, 2018

I booked a tata nexon xe at Kamal & Company Tonk Road Jaipur Rajasthan on 26.06.2018 and paid booking amount Rs. 2100/-.
On next day dated 27.06.2018 Mr Mahesh, salesman of Kamal & co. asked me to deposit full amount of car tata nexon xe. How I can deposit full amount without delivery of car. Help me on this matter.

Tata Motors Customer Care's response, Jul 9, 2018

Verified Support

Dear Customer,

We will definitely help you with your concern. Please share your contact number and car booking details with us, so that we can take your concern ahead with the relevant team.

Regards,
The Tata Motors Team