[Resolved] Tata Motors — headlight fixing clip broken issues

Thekke Veettil Akhil Vaisakh

from Mumbai, Maharashtra

Sep 29, 2019

Address: Kozhikode, Kerala, 673525

Sir,
My one year old tiago faced an issue related to headlight. Its headlight fixing clip has broken without any external forces. I reported it on service centre while the service on 28/09/2019. But, they refused to change it under warranty. Then, i contacted the dealer (Marina motors calicut) from where i bought the car. Threy behaved very badly and informed that, if i service from there only, they will solve the issues. I strongly believe that the problem raised due the manufacturing defects. So, you should solve my issues with immediate effect.

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Oct 30, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2019

Tata Motors Customer Care's response Hi Thekke,

We'd really like to look into the concern you've raised. Please share your contact details & car chassis number via private message, so that we can connect with you for further help.

Regards,
The Tata Motors Team