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[Resolved]  Tata Motors — illegally charged, rs. 5 500 as handling charge

Address: Durga Motors, Nr. Coquiro Circle, Porvorim, Bardez, Goa, North Goa, Goa

Sir,
I've purchased tata tigor xz+ on 23rd august 2019 from durga motors, porvorim goa. The've charged me rs 5, 500 as depot (Handling) charge, rs. 600 as fastag and rs 550 for number plate over & above ex - showroom price of rs 6, 83, 990. When i asked the manager about it he said it's compulsory to pay the same.
Just want to know whether it's legal to charge depot/handling charge from the customers as i've read it's illegal & i've heard court also have stated it as illegal. I want durga motors, porvorim goa to refund me back myvrs 5, 500 which the've illegally charged as depot charges.
Thanks,

Rupchandra purso navelkar
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Sep 28, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
Tata Motors Customer Care's response Hi Rupchandra,

We'd really like to look into the concern you've raised. Please share your contact details via private message, so that we can connect with you for further help.

Regards
The Tata Motors Team
 
2 Comments

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Thank you the Tata Motors team gheta for quick response & concern.

My contact details are as follows
Rupchandra Purso Navelkar
Mobile : [protected]
E-mail : [protected]@gmail.com
Reply
To,
The Tata Motors Team,

Sir,
It's 4 days now, there's no any response/reply at your end regarding illegal handling charge of Rs 5500 by Durga Motors, Porvorim on purchase of Tata Tigor by me on 23rd August 2019. I had asked for clarification on 28th August 2019 & u had assured me you'll look into the matter & sort out the issue. I just want to know how long it will take to solve the matter, also I wish to know whether it will be resolved at your end or should I pursue the matter higher up.
Waiting for positive reply at your end.

Regards,

Rupchandra Purso Navelkar
Mobile: [protected]
E-mail: [protected]@gmail.com
Reply

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