| Address: 1 A RoyPara bye , 3rd floor, Flat No.4C |
I am chandan Bhowmick from Kolkata, booked a Tata Tiago NRG as on 26.02.2022 ( Opty ID 5-20LD4ZPL) It was committed that the vehicle will be delivered within 60 days. Till 50 days their was no trace of my booking. No email received but after followup TC Motors Rajarhat informed that they have made some typo errors for which I have not received the email and informed that they need 90 days and prices of the vehicle have been increased and earlier customer scheme will not be available and I will also have to bear transportation charges.
Is it a good business practices?
Will you pay for my opportunity cost that I have lost if I opt out now?
Where is customer price protection?
A customer who have shown loyalty to the brand and waiting since 60 days, how do you justify your failure to meet the deadline of 60 days and why should I bear extra cost for your inability.
I understand cost of goods are increasing but why you are making it effective on current booking?
I will choose to opt out rather and paying more and shall share the same about your business practices in all possible platforms.
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