Tata Motors — low mileage of tata tiago

Sanjuranaa

from Mumbai, Maharashtra

Sep 8, 2019

Address: #1256 sec 68 Mohali, Mohali, Punjab, 160062

Dear sir/mam

My name is sanjeev kumar, i bought tata tiago xz in december '18. Company is claiming milage of 23 km to 27km/ ltr. But its not implemented on my car as its max 19 on national high way and 12.5 in city. I have visited service center thrice but they failed to provide satisfactory ans. I have driven 6k km till date but still struggling for getting average. I want to raise a complaint against fake commitment or not worthy performance by engine.
Even today again i have visited service center but they were clueless.

As per my expectations of 18km average is per ltr i have lost below amount till date due ro wrong commitment.
6000/18*67 =22311rs fuel expense should be till date

What actually i have spent more then as below
6000/14*67 29748

My contact number is [protected]

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Tata Motors customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

Tata Motors Customer Care's response Hi Sanjeev,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team

Verified Support

Sep 10, 2019

Tata Motors Customer Care's response Hi Sanjeev,

Our team tried to contact you on the provided number, however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team

Verified Support

Sep 12, 2019

Tata Motors Customer Care's response Hi Sanjeev,

Our team tried multiple times to contact you on the number provided, however, the call went unanswered. If you require any further assistance, feel free to connect with them via the toll-free number[protected] and they'll definitely assist you with it.

Regards,
The Tata Motors Team

Sep 22, 2019

Updated by Sanjuranaa I had worde with one of your employee and we fixed a meeting for the day but his number is off today

Sep 22, 2019

Updated by Sanjuranaa If my call is not answered then send me email on [protected]@gmail.com or call from number where I could call back. Max of time i am out of call.

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Comments

cmamittal2288

from Mumbai, Maharashtra

Sep 10, 2019

My vehicle is within warranty but if you is not proper work please change please change ECU 60 Tata 407 Ki Kisi bhi gadi mein ECU60 Kamyab nhi huaa is vajah se nai guidelines meinECU 80 KR rkha h. Mera bhi ECU80 Krne ki krpa kre.
Mob no. [protected]

bijay bhatta

from Agartala, Tripura

Sep 10, 2019

My above music system in TATA zest xm not working after repeated visit to saha service center for TATA at coochbehar, west bengal. I need your assistance.
dr.bijay bhattacharyya.[protected].

the harman music system is not turning on at all.fuse they have checked is ok.