[Resolved] Tata Motors — multiple issues faced in tata tigor xm

vinayak rohilla

from Delhi, Delhi

Jul 20, 2018

Address: Panchkula, Haryana, 134109

Website: vinayak_chill@rediffmail.com

Dear Sir,
I bought TATA TIGOR XM in Jan 2018 from Panchkula Automobiles, and since last 6 months I am facing problems.

1. Rear wind screen have distortion, making image distorted. Issue raised in Agency (Panchkula Automobiles) but not resolved yet.
2. Digital meter showing mileage of 20km/ltr but in actual recorded mileage on highway is 14km/ltr. Why so much variation...?
3. Problem in opening the fuel lid as it gets stuck and the lock of rear boot space does not open with key. (design fault). My luggage got stuck inside at some out station and faced a lot of problem.

Expecting that my issues will be resolved soon.
Therefore, I am very sorry to say TATA TIGOR is really is failure model, please make some improvements.

With regards:
Vinayak Rohilla
Panchkula (Haryana)

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Aug 23, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Tata Motors Customer Care's response Dear Vinayak,

We are truly concerned to know about the experience you had. Please help us with your contact details and car chassis number so that our team can connect with you for further assistance.

Regards,
The Tata Motors Team

Jul 21, 2018

Updated by vinayak rohilla Dear Sir,

The details are as follows:
1. Regn No.- HR 03B 0222
2. Chassis No.- MAT629226HKP95960
3. Engine No.- REVTRN05PSYK81085
4. Contact No.- [protected]/ [protected]

Regards:
Vinayak Rohilla

Verified Support

Jul 22, 2018

Tata Motors Customer Care's response Dear Vinayak,

Thank you for sharing the requested details. Our team will soon connect with you to assist further.

Regards,
The Tata Motors Team

Verified Support

Jul 23, 2018

Tata Motors Customer Care's response Dear Team,

We have received an update from our team that they've scheduled your appointment with the service center regarding your concern. Do get in touch with us in case you require any further assistance from us.

Regards,
The Tata Motors Team

Aug 15, 2018

Updated by vinayak rohilla Dear Sir,
complaint is not resolved till date.
Please look into this matter.

Regards:
Vinayak Rohilla