[Resolved] Tata Motors — nano genx amt (xia)

[Resolved] Tata Motors — nano genx amt (xia)

J jasbirapsk from Amethi, Uttar Pradesh May 15, 2018

It is intimated that a car nano genx amt (Xia) was booked by me vide your receipt mentioned above (Photocopy attached) with an intimation from you to supply the vehicle within 30 to 45 days after booking date. Approximate 03 months have been passed but you have failed to supply the vehicle within double the stipulated time. Therefore, you are requested to cancel my booking for the said vehicle and refund the booking money of rs 11000/- at the earliest please.in this connection refer to my letter no 177/car/apsk dated 18 sep 2015 and 11 dec 2015. Was this information helpful? No (0) Yes (0)
Jun 29, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support May 15, 2018 Tata Motors Customer Care's response Dear Jasbir, We are really concerned to know about the experience you have had. Please share your contact number and booking details so that our team can connect with you and assist further. Regards, The Tata Motors Team
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Comments

Army Public School Kandrori

from Amethi, Uttar Pradesh

May 16, 2018

Dear Sir,

1. The vehicle was booked on the name of Mrs Arati Patel W/O Sh. Shiv Sagar Patel, House No T86/2, Officers Married Accn, Nangalbhur, Dist Pathankot.

2. Rs 11000/- has been deposited with AB Mehta Cards Jandiala Guru Amritsar, Punjab vide their receipt No 327 dated 22 Jun 2015.

3. We have requested for refund on 18 Sep 2015 and 11 Dec 2015 under registered letter dated 12 Dec 2015.

4. The contact No of Mrs Arati Patel is [protected] and email ID is [protected]@gmail.com.

Yours sincerely

Mr Jasbir Singh
Contact No : [protected] and email ID [protected]@gmail.com

Tata Motors Customer Care's response, May 16, 2018

Verified Support

Dear Jasbir,

Thank you for sharing the requisite details with us. We will soon have our team look into your concern and help you with it.

Regards,
The Tata Motors Team