[Resolved] Tata Motors — new car not receive

Sujeesh Kochumadathil

from Mumbai, Maharashtra

Sep 23, 2019

Address: Ernakulam, Kerala, 682025

I have booked new tiago xz+ car from concode motors mardu vytila kochi on 16-08-19 & full amount billed on 25-08-19, show room executive confirmed me to give the vehicle by onam holidays (Before 10th of this month)
But till date my order not received
Showroom saying car not allotted
This is a very bad experience
My existing car exchanged on 27-08-19
Now i don't have any car to use

Need some urgent support to close the issue

Regards
Sujeesh kk
[protected]@gmail.com
[protected]
[protected]

Kochi
Kerala

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Oct 26, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Tata Motors Customer Care's response Hi Sujeesh,

We regret the inconvenience you've had to face and have forwarded your concern to the relevant team. They will soon contact you to assist further.

Regards,
The Tata Motors Team

Verified Support

Sep 24, 2019

Tata Motors Customer Care's response Hello Sujeesh,

We understand that our team has connected with you via a call and has taken your concern forward. You can rest assured that it will be resolved at the earliest.

Regards,
The Tata Motors Team

Verified Support

Sep 25, 2019

Tata Motors Customer Care's response Hi Sujeesh,

We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

Regards,
The Tata Motors Team