[Resolved] Tata Motors — nexan pickup issue

Dharmendra Rahghuwanshi

from Aurangabad, Maharashtra

Oct 21, 2019

Address: Pune concard motors, Pune, Maharashtra, 411057

Hi,

I have a nexon xt which I bought in march 2018. We are facing issue after 1st paid service . Car is not taking pickup and getting service light again and again. I have visited the tata Concord motors pune 4 time but they are unable to resolve the problem.
Can you please suggest the way forward?

You can reach me on [protected]

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Nov 2, 2019

Complaint marked as Resolved

Nothing is resolved. How can you mark this as resolved.

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

Tata Motors Customer Care's response Hi Dharmendra,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team

Verified Support

Oct 23, 2019

Tata Motors Customer Care's response Hi Dharmendra,

We understand that our team has connected with you through a call and taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

Oct 24, 2019

Tata Motors Customer Care's response Hi Dharmendra,

As per the update received from our team, we understand that they’ve contacted you and addressed your concern. Also, the vehicle has been delivered to you after the joint trial and observation. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team

Oct 27, 2019

Updated by Dharmendra Rahghuwanshi Hello team,

When I got my car back I suddenly found the same issue while dropping the driver at main gate of my company and same has been observed by the driver. As the car is not taking pickup at all. What is the solution for this why the Tata service people are not able to resolve this problem. Is this the issue with Tata cars as I can see so many post related to this issue.

Service center: Tata motors concord baner branch
SM : Mr Shrikant
Advisor: Mayur.

Verified Support

Oct 27, 2019

Tata Motors Customer Care's response Hi Dharmendra,

Please allow us some time to get this checked with our team and we'll get back to you soon with an update. We appreciate your cooperation in the meantime.

Regards,
The Tata Motors Team

Nov 01, 2019

Updated by Dharmendra Rahghuwanshi Hello team,

Can you please let me know how much time you will take to resolve this ?

Already I a facing this from last 3 months and now its worst now the meter is showing F . Check in the attached picture.

Nov 01, 2019