[Resolved]  Tata Motors — painting shading for my new tata tiago

Address: 5600037

I have purchased my tata tiago vehicle (Ka51mm7563) 11 months ago, surprisingly i am now seeing black dots are present on car front and back side, when i see bonnet, i would thought like it happened for something fallen but when i saw backside of car, there are so many black dots and some are present inside tata symbol, xt symbol etc.. And i am sure this cannot be done by human intentionally who loves a car (Please see image). If i remove those black dots, i can see silver body.

I had given my car for servicing to your kht motors and i have told to fix it under warranty period, but i got update that warranty team denied this, i am sure that team denied for every customer if claim under 11 months warranty, probably they would surprised paint will never shade because tata trust their car body paint lot but i never as customer. I took the vehicle as kht manager promised to speak to warranty department get it fixed, but still they denied it
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Mar 15, 2020
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2020
Tata Motors Customer Care's response
Hi Dhananjaya,

We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your contact information and vehicle chassis number via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team
 
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