[Resolved]  Tata Motors — payment not received

Address: US STAND, NO. 79-80, AMBATTUR INDUSTRIAL ESTATE, WAVIN, Ambattur, Chennai, Tamil Nadu 600058, 600058

I bought a car (Model : tata tiago, reg. No:tn 13 l 8191, month:feb/march) in 2018; while purchase, i'd paid excess amount than the billed amount. However, the showroom person also didn't highlighted it to me. Later, i'd realized and asked the showroom to return back my excess money. But showroom person asked me to submit the letter.

Without my consent the showroom have transferred my excess money to servicing team in order to compensate the expenses of dent in my car which was made by service center during delivery. Kindly investigate the same swiftly and return back my money on urgent basis.
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Sep 29, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2019
Tata Motors Customer Care's response
Hi Sharath,

We'd really like to look into the concern you've raised. Please share your contact details & dealer information via private message, so that we can connect with you for further help.

Regards,
The Tata Motors Team
 
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