[Resolved]  Tata Motors — petrol hose damage

I purchased Tata Tiago on march2017. On 11/07/2018, while I was driving, someone noticed that the petrol from my car was leaking.
If he hasn't warned me the car might have been in flames with me. The petrol is spreaded over entire engine cabinet but by God's grace the car not got fired.
Then I called roadside assistance and sent the car to the service station. Today I got a call from service station stating that the both petrol line is damaged by a rodent and they asked me to pay INR 2500.(high rate)

My question here is, "if I pay the amount, will they provide a hose which is rodent proof"? Even for domestic gas, we use a house that cannot be tampered by rodents. And I checked few of my friends car and all those companies provide a metal cover over the petrol tube that is tamper proof.

Only Tata Tiago has a cheap petrol line that is life threatening.
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Aug 13, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2018
Tata Motors Customer Care's response
Dear Nikhil,

It is really concerning to know about the situation you've faced. Please help us with your contact details and car chassis number along with your dealership information, so that our team can contact you for further assistance.

Regards,
The Tata Motors Team
 
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