[Resolved] Tata Motors — refund booking amount

Baljinder Bagga

from Sumbal, Jammu and Kashmir

May 10, 2019

Address: Garyson motors pvt Ltd, Ludhiana, Punjab

Dear sir
My name is baljinder bagga. I have booked a tata nexon from your ludhiana agency grayson motors pvt ltd on 22/04/2019 and also paid rs.5000 in advance having receipt no. 19010026. But due to some personal reason i cancel my booking from ludhiana and purchase the car from your jalandhar agency aakriti world on 26/04/2019.
Your agent mr. Sanjeev kumar of grayson motors is misbehaving with me and also used some abuse words when i demand my booking amount. Kindly look into the matter and refund my amount rs. 5000 as quickly as possible. I waiting for your quick and favourable response.

Thanks & regards
Baljinder bagga
Mob. [protected]

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Jun 20, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

Tata Motors Customer Care's response Hi Baljinder,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team

Verified Support

May 14, 2019

Tata Motors Customer Care's response Hi Baljinder,

We understand that our team has connected with you and taken a note of your concern. Rest assured that they will definitely provide an apt resolution for the same. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

May 20, 2019

Tata Motors Customer Care's response Hi Baljinder,

We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help.

Regards,
The Tata Motors Team