[Resolved] Tata Motors — regarding service issue

Duhan05

from Gurgaon, Haryana

Apr 9, 2018

Address: Sonipat, Haryana, 131001

Dear tata motors,
I visited your service center swan motors sonipat haryana. For washing of car they didn’t have the proper washing facility as there lift was not working. After asking from the service manager he told me that lift is not working since long time. Also they had not the spray gun for paint at bottom of car. They had only one gun in a big center.
I am not happy with the service provided by you. Now tata company comes in market again. They launch there new techologies. Costomers now start trust on you but due to your service center your name will be sink.
Please revert me on my mob. [protected]. Email. [protected]@gmail.com

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May 10, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Tata Motors Customer Care's response Dear Duhan,

We're dejected to know about the experience you have had. Please help us with your car variant and its chassis number so we can forward it to the relevant team for further action.

Regards,
The Tata Motors Team

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Comments

Amit Duhan

from Delhi, Delhi

Apr 10, 2018

TATA Nexon XM Diesel
HR99ABAT6246
Chasis No. MAT627121JLB06198

Tata Motors Customer Care's response, Apr 12, 2018

Verified Support

Dear Amit,

Thank you for providing us with the requested details. We'll soon have our team connect with you to address your concern.

Regards,
The Tata Motors Team