[Resolved] Tata Motors — regarding tata tiago - fortune cars pvt ltd wagle estate - thane

Pooja Narayan Patil

from Mumbai, Maharashtra

Apr 17, 2018

Address: Thane, Maharashtra, 400601

Hello

I have booked tata tiago xza model on 24th march 2018. And paid advance booking amount of rs 11, 000. Dealer fortune cars pvt. Ltd branch wagle estate, thane had agreed to sell the tata tiago xza model car at 6.15 lacs and promised me to delivery the car by 3rd april 2018. Whenever i tried to reach him, the dealer used to say that chassis no. Is still not allocated. However on repeated follow-up by me they informed on 9th april 2018 that the car price has been increased also there will be no insurance offers applicable. I need to pay the extra amount and also delivery of car would be by may month end since tata motors have stop the production of tata tiago xza. This is so unprofessional.

Technically they should have delivered the car as per the initially agreed price and date. Please note that i had booked tata tiago xza car on 24th march 2018 i. E in financial year 2017-18

Request you to address my concern.

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May 27, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

Tata Motors Customer Care's response Dear Pooja,

This is really concerning to hear. Please share your contact and booking numbers along with your email ID to enable us take your concern forward with the respective team.

Regards,
The Tata Motors Team

Apr 18, 2018

Updated by Pooja Narayan Patil I'll share my required details over email. Please revert after you receive the details.

Regards,
Pooja Narayan Patil

Verified Support

Apr 19, 2018

Tata Motors Customer Care's response Dear Pooja,

Thank you for writing back to us. However, we request you to share your details with us here to expedite the issue to the relevant team.

Regards,
The Tata Motors Team

Apr 20, 2018

Updated by Pooja Narayan Patil Please provide your email address. I'll share my details.

Apr 24, 2018

Updated by Pooja Narayan Patil Name: Pooja Patil
Email-id : [protected]@yahoo.com
Dealer: Fortune Cars PVT. Ltd Wagle Estate
Date of booking: 24th March 2018
Advance booking Receipt No : PCB/BR/1718/C/8270

Verified Support

Apr 24, 2018

Tata Motors Customer Care's response Dear Pooja,

Thank you for helping us with your details. We've shared them with our team and they'll soon connect with you to address this.

Regards,
The Tata Motors Team

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Comments

Pooja Narayan Patil

from Mumbai, Maharashtra

Apr 18, 2018

I'll share my required details over email

Shashi575

from Pune, Maharashtra

Apr 18, 2018

My car named Tata Tiago petrol version. This car has been consistently giving us mileage of around 12kmL it is a big disappointment and we are suffering because of the wrong advertisement by TATA Motors...

Tata Motors Customer Care's response, Apr 19, 2018

Verified Support

Dear Shashi,

We're really concerned to know about the experience you have had. Please help us with your contact details and car chassis number so that our team can connect with you to assist further.

Regards,
The Tata Motors Team