[Resolved] Tata Motors — request to retain the december offer for nexon xm blue colour.

Mulaveesala V Sudhakar

from Thiruvananthapuram, Kerala

Dec 29, 2019

Address: FLAT NO 1G, ASSET METROBAY, CHATHARI, TRIPUNITHURA, ERNAKULUM, Ernakulam, Kerala, 682301

I’m working in bpcl-kochi refinery. I booked tata nexon xma petrol blue color at malayalam vehicles india pvt ltd, pulinchode (Booking form no 4943) on 14th dec 2019. I paid 1.5 lakhs for the car through cheque. They offered me 15000 rupees cash discount, basic accessory package, under body coating and discount in insurance. Now they say blue color is not available and euro 6 engine will be manufactured. I will wait for the color, pay the differential amount for euro 6 and 4, but i want the entire offer promised to me during booking to be retained. They didn't give me final confirmation. Kindly consider my request and do the needful for me as an esteemed customer. The on road price offered to me approx. 8.96 lakhs. My mobile number is [protected].

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Jan 31, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2019

Tata Motors Customer Care's response Dear Customer,

We regret the inconvenience you've had to face and have forwarded your concern to the relevant team. They will soon contact you to assist further.

Regards,
The Tata Motors Team

Verified Support

Dec 31, 2019

Tata Motors Customer Care's response Dear Customer,

We trust that our team has connected with you and the concerns raised by you have been addressed. Do get back to us if you need any further assistance and we’d be glad to help you.

Regards,
The Tata Motors Team