[Resolved]  Tata Motors — service at riddhi auto kopar khairane

Address: B 101 Shree Gurukrupa Ashish, sector 17 Motha Khanda . New Panvel West, Raigad, Maharashtra, 410206

Tata tigor xzo: mh46ba4940
Paid service @ 2 years
I gave my car for padi service at m/s riddhi auto koparkhairane for scheduled service on completion of 2 years. They were also told to acknowledge the service reminder display.
I was disappointed when the vehicle was delivered to me.
1. They blanked off instrument cluster panel, in key in mode.
2. No display even if key is turned thrice. Dispaly starts only at third step before ignition.
3. No display even after swithing off the vehicle but key in position
4. Pasting of their sticker in rear glass pane
It really disgusting that they do not posses knowledge of instrument cluster system/automation due to which they have spoiled my car dispaly.
Regret the decision to handover such costly cars to untrained staff.
Kindly advise ms/ riddhi auto to rectify the problem.
I enclose the photo video.
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Oct 27, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Tata Motors Customer Care's response
Hi Suhas,

This is definitely not the experience we want you to have. Please share your contact information and car chassis number via private message, and we will quickly get in touch with you to address your concerns and assist you with it.

Regards,
The Tata Motors Team
 
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