[Resolved]  Tata Motors — servicing of tata zest

Address: 110095

Hello sir,
I am having a tata zest no.- rj20cd6008. Today there was a check light signal in meter and as i walked in to service centre and left my car there then i came back home after preparing job card. After some time he (Mr. Saurabh - [protected]) called me and said that they have driven the car for 10km and there is no major fault just a fm antenna prob... After that i asked him to drop my car as i was not interested for radio antenna repairing... But as they drop my car at home i saw a new prob that it was now showing battery signal and as i called him back then he told that alternator is not working... But this prob was not present when i handed over my car to service centre and they also didn't inform me regarding alternator prob because it was not present that time... Now i need to resolve my prob which is created in service centre as it was not present with that complain before. I am attaching a job card photo which shows that car was not having alternator issue before and not mentioned in job card too.

Thanks
Dr. Dushyant singh
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Dec 25, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2019
Tata Motors Customer Care's response
Hi Dushyant,

We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your dealership details via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team
 
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