[Resolved]  Tata Motors — tata nano ka09 ma 2584

Address: Mysore, Karnataka, 570023

Dear sir,

Problem - malfunction light on. Vehicle jerking and fuel smell. The problem was looked into and hopefully resolved yesterday 25.04.2019, by your authorised service centre urs kar service centre (P) ltd dewans road mysoremr ponnanna [protected]. I was informed the problem was related to spark plug and that it had to be cleaned as there was misfire. I was charged rs 295 for standard checks dtc check up. I had just given the car for service on march 14th 2019 and had paid rs 3000/.

I was told by your representative that during service the spark plugs are not cleaned, if there is no indication of any malfunctioning found by your computer. The reply was strange. Prior to the service, i recollect sometime in the second half of last year i had changed the spark plugs as well as some cable in the same service centre and had paid around rs 1600/ as i had encountered the same problem in the vehicle that time. Please clarify whether is it right for the authorised dealer to charge me again.
Yours truly,

K nagraj
Mysore