[Resolved]  Tata Motors — tata nexon both back wheels jammed

Address: BTM layout, 560068

This is the worst experience in my life i never had. I bought this car from prerana motors bangalore in 2019 jan. Now it's been 10 months car wheels are jammed when car was parked. To get support it took 2 hrs. Then in the late night around 12 clck an mechanic came and @1 clck tow vehicle came. Tow ppl transpoeted my vehicle to kht service station in mahadevapura on saturday night. Then sunday, monday they not even touch the vehicle due to some [censored] reason. Then on monday they called and not even saying what's the issue they are saying, sir we need to change the full handbrake set. Which we ordered it will be delivered in 4 to 5 working days. When i ask the service person what's the issue, he is like i don't know sir, we are not able to recognize what's the issue.
What kind of service is this. Shameful to tata, also following are the list of issue i am facing from the day 1 i bought. I reported each service same remains without resolving.
Hatts off to you tata great job. Maintain this reputation..

1. Car dikki is filling with water when it rains or when we wash the car
2. Noise inside the every door some spring noise.
3. Music system car speakers are giving some vibration sound while playing music especially back side speakers
4. Noise in the engine compartment while car is not moving but engine started
5. Right side break disk sound when we apply speed break
6. Gear shifting is not smooth.
7. Pickup of the vehicle has dropped a lot
8. Window side beeding has opened, there some gap
9. Mirrors are not closing sometimes
10. Driver door not closing sometime. Need to open from outside then it will close.
11. Please fix the horn's some loose connection.
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Dec 13, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Tata Motors Customer Care's response
Hi Ajaykumar,

This is definitely not the experience we want you to have. Please share your contact number via private message, and we will quickly get in touch with you to address your concerns and assist you with it.

Regards,
The Tata Motors Team
 
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