[Resolved] Tata Motors — tata tiago xta p, s. orange

[Resolved] Tata Motors — tata tiago xta p, s. orange

A anil thorat from Mumbai, Maharashtra Apr 10, 2018

I have booked TATA TIAGO XTA P, S. ORANGE model on dated 18.03.2018 with Gudipadva Offer and paid Rs. 9, 000/- as token money to the following dealer: M/s Wasan Motors Pvt. Ltd., Unit 3 & 4, Blue Rose Ind. Estate, Western Express Highway, Opp: Maghthane Bus Depot, Borivali (East), Mumbai-400066 Email ID: [protected]@wasanonline.com, Tel.:[protected]. At the time of car booking, the dealer committed that the booked vehicle will be delivered in the last week of March, 2018. However, till date the dealer has not yet supplied the booked vehicle, stating that this model is not yet received from Tata Motors. Now, the dealer is insisting to purchase the same (booked) model having manufacturing year 2017. Alternatively, the dealer states that, on receipt of booked vehicle from M/s Tata Motors, the same will be delivered without Gudipadva Offer at new prize. My complaint is that, when I booked TATA TIAGO XTA P, S. ORANGE model with Gudipadva offer, I must receive booked model as committed, because I am not responsible for late delivery to dealer by M/s Tata Motors. Please solve my complaint immediately. Thanking you. Yours faithfully, Anil Pandharinath Thorat, Mobile No.: [protected]. Email ID: anilthorat.2011.[protected]@gmail.com +0 photos Was this information helpful? No (0) Yes (0)
May 13, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 Tata Motors Customer Care's response Dear Anil, We're concerned about the inconvenience caused to you and have forwarded the same to the relevant team. They will assist you and resolve your issue at the earliest. Regards, The Tata Motors Team Apr 18, 2018 Updated by anil thorat Sir, My original complaint is on dt. 10.04.2018. In the meantime I received calls from Tata Motors as well as from dealer. However, no concrete solution given by anyone. In this connection, I update my complaint as under: At the time of booking of TATA TIAGO XTA P, S. ORANGE model on dated 18.03.2018, the dealer offered (Gudipadwa Offer) on road price of Rs. 5, 52, 000/- (Rs. 5, 09, 000/- + Rs. 43, 000/- Used Car Value). In addition to this, the dealer has offered free accessories (Mudflap, Matting, Tafflon Coating, Full Body Antirust). The calculation sheet given by dealer is uploaded herewith. Now, in the month of April, 2018, the dealer suddenly denied the above offer and given new on road price of Rs. 5, 80, 102/- (Rs. 5, 37, 102/- + Rs. 43, 000/- Used Car Value). In addition to this, the dealer verbally offered free accessories (Mudflap, Matting, Tafflon Coating, Full Body Antirust). The dealer states that, M/s Tata Motors has not supplied booked car (as per my choice) before 31.03.2018, increased the prices w.e.f. 01.04.2018 and withdrawn Gudipadva offer, hence the increase in price.The calculation sheet given by dealer is uploaded herewith. From the above, it is clear that, the dealer is demanding me extra Rs. 28, 102/-. In this connection, it is to state that, I have already taken loan and incurring interest burden thereof without any fault from my end. Similarly, why I should pay extra Rs. 28, 102/- when I am not anyway in fault. This is a clear case of cheating and dishonestly inducing delivery of TATA TIAGO XTA P, S. ORANGE by the dealer. I again request you to deliver me TATA TIAGO XTA P, S. ORANGE (current manufacturing) immediately at a on road price of Rs. 5, 52, 000/- (Rs. 5, 09, 000/- + Rs. 43, 000/- Used Car Value) along with free accessories (Mudflap, Matting, Tafflon Coating, Full Body Antirust) as per dealers commitment on dt. 18.03.2018. If my complaint is not solved immediately, then I will file a Police complaint and take legal action in the matter, which please note. Thanking you. Yours faithfully, Anil Pandharinath Thorat, Mobile No.: [protected]. Email ID: anilthorat.2011.[protected]@gmail.com
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