[Resolved] Tata Motors — tata zest car is not working

ravy1993

from Mumbai, Maharashtra

May 14, 2019

Address: Tata motors Sec-5 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Custmer care services is very disgusting, called so many times but didn't get any response from them.
Need to raise a complaint for tata zest car as car is not working even after the services from service center itself.
So many times we need to go to service center and raise a complain for that but they didn't any help. They hold car for 10-10 days and more than 10 days but again the car condition was same.

Treat this on high priority.

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Jun 21, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Tata Motors Customer Care's response Hi Ravy,

We never want our customers to have such an experience with us. Please share your contact details, car chassis number and dealer information via messages, so that our team can connect with you to assist further.

Regards,
The Tata Motors Team

May 15, 2019

Updated by ravy1993 wave off/shift my June month EMI as for last 10-15 days car is in service centre and i hope u're much aware of why anyone purchase a commercial vehicle but in every month if car is in service centre then we're not the responsible to pay emi again nd again.we'll discuss the same with service center person.

Contact Details:
Ravi: [protected]
Chasis no: MAT623202HPG20261
please your contact infor so that we'll provide all details via messages too.

Verified Support

May 16, 2019

Tata Motors Customer Care's response Hi Ravi,

Thank you for sharing the above details. However, we're unable to read your contact number as it is protected hence, we request you to resend it via messages, so that we can contact you to assist further.

Regards
The Tata Motors Team

May 16, 2019

Updated by ravy1993 Hi Team,

When you'll share your no. only then we drop a message with you.
Again mobile no. is [protected]

May 17, 2019

Updated by ravy1993 Please share any update on this.