[Resolved]  Tata Motors — very poor customer support

Address: Manpada, Thane, Maharashtra

I mr. Vinay chandrakant ghadigaonkar owner of tata nexon mh48 aw7956. I came at the service center on time which mention in the text message send by tata service center.. At 11: 45am a service adviser visited.. He take my complaint n all and give expected time of delivery which is 6pm. My car has taken for servicing by mechanic at around 1.45pm... Now its 6.20pm and still i am waiting for my car to delivered... No one take personal attention.. Every 15..20mins i have remind my advisor about my car delivery.. And some issues have not yet resolved they told me bring my car once again to resolve it. Thats how the tata service center.. My advisor told me to still wait for 1..2 hrs for car washing... Or else take delivery of car without washing and bring it next time for washing
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Oct 6, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2019
Tata Motors Customer Care's response
Hi Vinay,

This is definitely not the experience we want you to have. Please share your contact number and dealer information via private message, and we will quickly get in touch with you to address your concerns and assist you with it.

Regards,
The Tata Motors Team
 
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