Tata Power — Incorrect bill amount calculation

Address: Mumbai City, Maharashtra, 400043

Website: cp.tatapower.com

The Meter was not working for the month of Sept 2016 and was changed as no reading on it. The trend for past years shows consumption is high only during the month of Apr, May, June & at times in July. I had raised a concern regarding this but they say that Bill is charged based on Average. I feel this is incorrect if that is the case then we could generate bill only basis of average no need to take readings every month. Just to explain why this calculation is incorrect pleases see the example. If my power consumption is high in Feb, March, April and May which are summer months and we do use Air conditioner and Fans and the meter does not work due to some reason in June which is a Rainy season so its cool No Air conditioner and Fan is used but i would still be charged based on the average when i have practically not used that much power.