Hi team,
I have registered multiple complain done the time i have join tata power from reliance.
Customer experience is really pathetic as they always have turnaround time of 90 mins for any complain been registered.
Technician does not call us once services have been restored.
I have registered 3 complain for no power and 2 low voltage complain till date.
Last night i registered a complain for low voltage complain no [protected] at 01:30 am with a turnaround time of 90 mins i called them again at 03:30 am was given turnaround if 90 mins again so i registered again a complain for irregular service complain no 2335739 it now 07:00 am i do not have any electricity so in called 3rd time they say services have been restored i am saying that it's not working still they are not taking it seriously i have informed them that i have a 3 month kid at my place it's not good for them just to give assurance that they will look into it.
I am not going to pay my bills hence forth as they are not providing service as promise.
Please look into this
Consumer number[protected].
Contact [protected]
Regards
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