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Tata Teleservices Complaints & Reviews

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1.7
Updated: Sep 5, 2023
Complaints 374
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129
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Tata Teleservices reviews & complaints page 12

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M
Muzic Feast
from Mumbai, Maharashtra
Apr 25, 2013
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Raising bill after disconnection

Address: Chennai, Tamil Nadu

Tata indicom Photon Plus

raising bill after disconnection
This is [censored]u cp.


My TATA Indicom photon plus connection [protected] against a/c no.[protected] has been disconnected on 10th Dec 2012 as per disconnection request no.[protected]. I have paid my bill of Rs 501/- to Mr Meenakshisndram ,He told this is the final payment for you as well .But after disconnection bill was raised ,also i have received...
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D
drdeepakjain
from Noida, Uttar Pradesh
Apr 3, 2013
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Wrong Bills, Wrong Commitments, Unsolicited Way of Communication

Address: Delhi

I am using two Tata Photon Numbers for more than 02 years and was paying its applicable bills regularly. Then one of these numbers [protected] (A/C[protected] went out o[censored]se and I requested to cancel the number. There was NO OUTSTANDING on this number at that time. The executive did not cancel it rather put it on suspension for 06 months. After 06 months, the number got re-activated and I got a message for this. I again contacted the customer...
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A
antony2290123
from Kuzhithurai, Tamil Nadu
Mar 31, 2013
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postpaid connection surrender long back got bill again

Address: Pondicherry, Puducherry

Respected Sir,
I had bought Tata Photos Relationship ID:[protected] bearing
Del NO :[protected].After I bought I found that its very slow , within 10 days I went to same shop and informed them to disconnect my Connection and that Shop keeper had confirmed me that I won’t get any bills after this.
But after one month, I got a bill to pay some amount again I conducted that shop keeper,Mr.Partheeban...
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K
koromandal
from Pathanamthitta, Kerala
Mar 29, 2013
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disconnection of 3g dongle

Address: Dharwad, Karnataka

,


Dear Sir,

With reference to the above we had applied for disconnection of tata photon nos [protected] & [protected] on dec 27.12.2012 at hubli office even we have cleared all the dues, then we even sent request mail to the customer care on dated 28.12.2012. we got a reply for that on 28.12.2012 reference number for the same is[protected] &[protected]. But till date there is no action taken we...
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S
samcacisa
from Chennai, Tamil Nadu
Mar 28, 2013
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Harassment & Non payment of refund

Address: Pune, Maharashtra

Respected Sir,

I was a Tata Photon+ subscriber no [protected] in Maharashtra. I requested for a disconnection and did a full and final settlement vide rcpt no 174258, book no 6971 on 7th July 2012. Post the payment, the company generated another bill for approx 370 rs, which I settled through the internet.

Since then, the company has raised further bills and is now asking me to settle the same. I have been receiving...
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A
amit_pdn
from Ludhiana, Punjab
Mar 7, 2013
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irrelevant charges after disconnection

Address: Jhansi, Uttar Pradesh

I HAVE REGISTERED MY APPLICATION ON APRIL 2012 TO DISCONNECT THE TATA PHOTON PLUS INTERNET PLAN DUE TO MY PERSONAL REASONS, THEY SAID THAT I WILL RECEIVE CALL REGARDING DISCONNECTION WITHIN 24 HRS. I RECEIVE CALL FROM CUSTOMER CARE EXECUTIVE.AFTER LOTS OF DISCUSSION HE PUT MY A/C NO. INTO SAFE CUSTODY FOR 6 MONTH WHICH IS NOT CHARGED.. AFTER 1 MONTH I HAVE BEEN RECEIVING MONTHLY BILL REGULARLY .THEY WERE CHARGING SAFE CUSTODY CHARGES (Rs.50)...
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lekha07
from Kolkata, West Bengal
Mar 6, 2013
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TATA photon- Billing issue

Address: Bangalore, Karnataka

Dear Team,

I am a Photon customer since 2011. Nature of my job is travelling.
I went last year abroad and kept my photon ([protected]) in safe custody and faced no issues at all.

This year again I kept my photon in safe custody ‘Safe custody email - Ref Number M11831900, Dated 2 Jan’. And I find that I am being charged regular bill amount instead of the safe custody rental of 75.

Which...
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C
chimanshu
from Ahmedabad, Gujarat
Mar 1, 2013
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Regarding converting a Postpaid connection to Prepaid one

Address: Pune, Maharashtra

This is regarding poor service from Tata Photon resulting in mental harassment and unnecessary billing against my corporate postpaid connection which is still open and unattended. The connection is in my wife's name and we thought of converting our postpaid service to prepaid one. We raised a request[protected] on 19-Jan-2013 and received a reply from Docomo that the resolution will be done by 21-Jan-13. When the date passed, I called...
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T
tekishiv
from Chennai, Tamil Nadu
Feb 15, 2013
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SETTLED FULL AND FINAL PAYMENT SUBSEQUENTLY RECEIVING CALL AND SMS

Address: Chennai, Tamil Nadu

With ref. to account no of[protected] Del no of [protected] of T.sivakumar I have stopped using the TATA Docomo broad band connection since Nov 2012. repeatedly I have asked the closure of my broad band connection account with you , due to your company worst support and payment follow up.. after my so many reminders to customer support service people are issued final settlement letter. The same letter I have attached the for your ref. and...
+1 photos
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R
ramgopalkashyap
from Bhopal, Madhya Pradesh
Feb 14, 2013
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Harrsement and Bad Service

Address: Korba, Chhattisgarh

With due regards I would like to submit that I bought a Tata photon netsetter card in May 2010 from the aforementioned address and was promised services at Katghora, Chattisgarh and I got the services till October 10 , 2012 after which the network in the above mentioned area was shutdown abruptly , without any prior notice.The plaint is regarding the failure of services for which I took due measures to talk to the customer care in the same...
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A
ankur.kastor
from Mumbai, Maharashtra
Feb 10, 2013
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9266928819 Cheated by TATA Photon

Address: Delhi

This is the email I wrote to Appellateauthority Delhi <Appellateauthority.[protected]@tatatel.co.in> on January 28, 2013...

The Photon No: [protected] is registered in the name of my father. Last month I raised a cancellation request.

Then photon executive lied to me that by offering me unlimited service for next 2 months for free of cost and gave me a plan that was worth Rs.250. Also at the end of 2 months I...
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R
roopalimalhotra
from Mangalore, Karnataka
Jan 16, 2013
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Mental Harassment

I want to submit a complaint of mental torture and harassment against Tata Teleservices. I had purchased the tata photon+ with the account number[protected]. Due to their poor services and pathetic customer care response, I disconnected my broadband services. The last e-bill which I received from tata was dated 24-Feb-2011. A bill with an outstanding amount of Rs 515 was generated and mailed to me. After that I never received any calls or...
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P
Pinakin Parikh
from Anand, Gujarat
Jan 9, 2013
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Additional and Excess Bill

Address: Anand, Gujarat

Dear Sir,

I have a internet Connection of Tata Docomo, my Account No. is[protected] and Tata Docomo Connection Number is [protected]. Earlier I have opted a plan of Rs. 399/- plus Service Tax unlimited usage of Internet. After few months I have changed my plan and taken a plan of Rs. 150/- per month. I have changed my plan and the next bill received of Rs. 2,569/-(Two Thousand Five Hundred Sixty Nine only.). I have informed...
+1 photos
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S
say2atanu
Jan 3, 2013
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Tata docomo photon+ account deactivated

Address: South 24 Parganas, West Bengal

I asked for the charges about the safe custody service to the customer care and then with out my permission the customer care executive proactively deactivated my connection . I have the written communication from customer care executive that they will only put my connection in safe custody after getting my confirmation .

After that I approached customer care 100 times to activate the connection , but they told it can not...
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Y
ybrne38
from Eluru, Andhra Pradesh
Dec 31, 2012
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Harrasment to pay the due amount/ Inspite of clearing the Outstanding Amount

Address: Hyderabad, Andhra Pradesh

Hi,

About 8 months to one year ago, i have opted for a postpaid TATA Photon Plus connection, and for a while all the services and relationship between myself and the merchant went well. But, recently i have resolved to convert my postpaid internet connection to prepaid, and i proceeded further with the process in November' 2012. Following are the steps that i took in order to convert my postpaid connection to prepaid:br...
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D
dwija
from Gurgaon, Haryana
Dec 27, 2012
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Extra Bill

Address: Kamrup Metropolitan, Assam

Since TATA Teleservices will close down their operations from NE region, i am also trying to close my TATA Photon plus account from last one and half month.I have a Bill of around Rs 1500 so i asked them to take the photon plus data card which they sold to me at the time of taking the connection @ Rs 1200 as this device is of no use (CDMA) . I was willing to pay[protected] = 300 to them but they were not willing. By that time they added...
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J
Jose Thoms
from Mumbai, Maharashtra
Dec 20, 2012
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Offer not complied

Address: Coimbatore, Tamil Nadu

Subject: Re: Validity of Juice Cup [protected]~~M11577570

Dear Mr. Jose,

Greetings for the day!

This is with reference to your email dated 15.12.2012 regarding recharge related concern for your Tata Docomo number [protected].

I sincerely apologize for the inconvenience caused to you.

As per the discussion over call on your number [protected] we would like to inform you...
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J
jaykochar
Dec 17, 2012
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Undue fees on my connection

Address: Faridabad, Haryana

I bought a TATA PHOTON mobile internet connection (dongle) in April 2012. 2 months back i called up Customer care and requested them to change my bill plan and then they did so. When i received my new Bill, 'Churn Out Fees' of INR 1000/- was charged to my connection. When i enquired over the phone from customer care, they said it is because i have changed my bill plan, i have been charged this amount.

1. This is a...
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S
sydney_g
from Mumbai, Maharashtra
Dec 15, 2012
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Incorrect billing

Address: Bangalore, Karnataka

This is to bring to your notice that I had requested for a disconnection of Broadband & Telephone services on 21stSept2012 (The Docket#: Broadband –[protected], Land line[protected], the said services were disconnected but the billing for the Month of September was incorrect. As per the plan there was to be a discount of 45% of the monthly plan but for some reason this discount was not applied for the entire duration of September 2012....
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A
ashok2638
Dec 7, 2012
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Change Plan Unilaterally & Charging rent

Address: Ahmedabad, Gujarat

I paid Rs 3600 as rent for broadband services for 12 months( 2 periods of 6 months each) as per their SMS offer. The periods in question were for 30/8/2011 to 26/2/2012 and 27/2/2012 to 29/8/12. This payment was made on 14/11/2011 as per their bill totaling to 4215.
On 2nd April the company sent me a bill in which they did not consider the existing rent plan and changed it unilaterally charging me rent, although my previous plan was...
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