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Tata Teleservices Complaints & Reviews

www.tatateleservices.com
1.7
Updated: Sep 5, 2023
Complaints 374
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129
Unresolved
245
So far, so good. Tata Teleservices is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tata Teleservices will keep up the work and continue to help more customers with their concerns even better 🤝
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2
Provident Fund settlement
2
No Service for > 3 months and sending legal Notice by email
1
Internet disconnected.not billed

Tata Teleservices reviews & complaints page 11

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K
kaust16
from Mumbai, Maharashtra
Aug 17, 2013
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Connection not discontinued sending bills since last 5 months

Address: Maharashtra

Dear Sir,
I had purchased Tata Docomo Post paid connection with 2 Sim cards, I used them and paid all my dues on time. When I thought to dis connect the connection as I was using them hardly, I called the Customer care of Tata Docomo on March 21st 2013. They told me that pa your unbilled amount, and they will disconnect the connection. I immediately paid Rs.,449.00 which includes billed and unbilled amount till 21st Mar 2013 via online...
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S
skmthegr8
from Pune, Maharashtra
Aug 10, 2013
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tata docomo 3g issue

Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Maharashtra
Website: www.tatadocomo.com

Dear Sir,

I am extremely disappointed with the Sales Agents which are selling tata photon connection outside Wipro office in Hinjewaadi phase 2. They don't know their job, and at the end customer is facing the burnt.

I took tata photon 3G corporate connection(Rahul-[protected]) from Gajanan Enterprices (Office No. 6), Indraprastha Mall, 2nd Floor, Mitramandal Chauk, Pune 411002). This fellow doesn't...
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A
adityar
from Mumbai, Maharashtra
Jul 29, 2013
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loss of coverage

Address: 2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065, Maharashtra
Website: www.tatadocomo.com/

i have been using a Tata Docomo sim for around 3 years and recently the range on my phone disappears and doesn't come back. The problem of range disappearing is not new as the range would frequently go but come back when the phone was taken outside. Now once the range is lost the phone needs to be switched OFF and turned back ON for any reception. This is extremely problematic as i cannot keep switching the phone OFF and ON all through...
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Balasubramanian Sama Iyer
from Bangalore, Karnataka
Jul 25, 2013
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rude behaviour of call centre staff.

Address: West Bengal

I am using Tata Photon Whiz since about 10 months. The plan was unlimited with 3.1 mbps upto 1GB and after that unlimited at 153 kbps. After about 3 months of service some call centre staff contacted me on my above mobile and blabbered something which I did not understand what he said. On hearing the monthly post paid charge shall not change I said Yes. After the talk the speed was reduced to >100 kbps and till date I am suffering with...
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R
Rajib4Tata
from Bengaluru, Karnataka
Jul 25, 2013
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Not getting connection after 2 weeks

Address: Bangalore, Karnataka

Hi,

I have taken a data card from Tata docomo.no: [protected] as post paid connection on 12/7/13
But the service still not getting activated even after 2 weeks.

Whenever i am calling toll free no for getting activated.They are saying to wait 24 hrs as local reference pending ,whereas i am given the same to the sales guy all.

Some one from Kormangalam came to my place,RT Nager,Name : Kalyan....
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N
nilesh1992
from Mumbai, Maharashtra
Jul 19, 2013
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bad response no complaint taken and no customer service

Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Maharashtra
Website: www.tatadocomo.com

dear sir
my a/c no is[protected] I have complaint before 1 month to change my combo plan for my phone but there will no change in my phone they charged another combo plan in my bill which I have never request to change my plan now you service centre say me you registar your complain your combo plan change after 1 month but 1 month before same answer given from service centre but no change in my bill plan so I request u please take...
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S
syed-imran
from Gurgaon, Haryana
Jul 15, 2013
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fraud

Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, South West Delhi, Delhi
Website: www.tatadocomo.com

sir ,my name is Anup Ghosh i have purchase a tata safari decore on 1 oct 2012 my vehicle # Dl- 9CZ 3357 , i had a very bad experience after getting this vehicle, first two days engine problem occurs it was rectify problem engine turbo, my safari hardly done 6100 km new problem occurs gear shifting problem when i went to tata service center they said that it is a clutch plate problem and you have to bear the amount whatever the estimate...
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R
roja.aditya
from Hyderabad, Telangana
Jul 14, 2013
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money deducted every day

Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Hyderabad, Andhra Pradesh
Website: www.tatadocomo.com

My balance is being deducted everyday.1.50rs cut evryday fr no reason.i hav no caller tune activated.nothin at al.its been happenin past a week.tried callin customer care bt sadly no response.pls look into the matter soon.
Thankyou.
Roja.a.
[protected]
Hyderabad....
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K
krishnau2
from Ahmedabad, Gujarat
Jul 14, 2013
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Number ported to tata not yet active

Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Bangalore, Karnataka
Website: www.tatadocomo.com

TATA DOCOMO KARNATAKA - Number ported to tata not yet active
Hi ,

I ported my Vodafone number [protected] from Vodafone to tata docomo , Unqiue porting ID is VX422954 , request raised on[protected] .
On[protected] I got an SMS saying "porting will complete on[protected]" , since then my old Vodafone SIM is deactivated, but the new docomo SIM is not yet active . The tata docomo SIM does not even connect...
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K
Key-shore Katragadda
from Hyderabad, Telangana
Jul 13, 2013
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unnecessary bill harrasment

Address: 2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065, Rangareddy, Andhra Pradesh
Website: www.tatadocomo.com/photon-plus.aspx

i have lost my device and not even using it....how can they send me the billing details every mnth....[protected] my photon no.,and when i am requesting for deactivation of my account,,the customer executive is saying to pay the bala....without using how can i pay my bill...and i am not even intrstd in photon...moreover...daily they r caling and harrasing to pay the bill...im not using the device how the bill is generated every month....
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V
venukishore1
from Mumbai, Maharashtra
Jul 10, 2013
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Very low speed

Address: 2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065, Mumbai City, Maharashtra
Website: www.tatadocomo.com/photon-plus.aspx

I had purchased a tata photon plus 3G with number [protected] in mumbai on 13th Jun 2013 and the speed which was getting was 0.07Mbps
Almost 75% of my data was unused and it will expire in another 3 days. I had called to even customer care few times and the response which i got was "cal us after 2 hrs"( at 10 pm night).......Even today also, i visited the tata docomo office in Andheri West, they werent able to identify the...
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S
srprojectlead
from Mumbai, Maharashtra
Jul 10, 2013
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How Tata Commits Fraud and Swindles Money!

Address: Ahmedabad, Gujarat

Dear Mr Big Frauds at Tata Docomo (Tata Teleservices Limited)

I had earlier taken up broadband connection via Tata Docomo and after using it for a month with uninterrupted problems (yes, only the problems were consistent, not the service) I went with another provider, compared service at both ends and finally decided against using your services.

However, when I try to cancel the connection, I had tried calling...
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I
indofarm
from Mumbai, Maharashtra
Jul 6, 2013
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phone is locked

Address: Solan, Himachal Pradesh

i have two tata mobile handset which was out o[censored]se for some time. Now i got a job in company name Indo Farm.They give me tata sim card.this sim is not working in both tata phone.when insert sim a massage came pls contact service center.Now tell me what to do....
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Y
yadav52
from Mohali, Punjab
Jun 18, 2013
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Pending amount not reimbursed

Address: Pune, Maharashtra
Website: www.tatateleservices.com/t-aboutus-ttml-organization.aspx

I have till date not received my bills for the month of Dec 2012, Jan 2013 and Feb 2013. I started a chain of mail communication with [protected]@tatatel.co.in.

1. No response from the company to my complaints. Not even a single reply.

2. I have made more payment than I am due yet there is no response from the company about my bills.

3. I have been charged installation fee when the connection at this...
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P
pksahoo
from Mumbai, Maharashtra
Jun 17, 2013
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Cancellation of data card connection

Address: Vadodara, Gujarat

Dear sir,
I have requested TATA photon+ customer care to cancel my data card connection on 27th May 2013. They told to disconnect within 7 days and also gave one reference number as[protected]. But they are not doing what they are supposed to do. Even after sending repeated reminder they are not giving any response. My tata photon number is [protected].
Hence i request you to kindly help me cancelling the connection.br...
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J
jacin86
from Chennai, Tamil Nadu
Jun 15, 2013
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Harassing with bills for already disconnected services will Jill dues

Address: Chennai, Tamil Nadu

I had a corporate tata photon, now called tata docomo connection (ph no : [protected]) which needed to be disconnected in 2011 , as I did not need it any more and was lying unused for a while though all the payments were being made regularly. So I requested for disconnection. However they told me that I had to pay a final amount, which I paid and then the customer care checked their system and after confirming that there were no outstanding...
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M
mkbhadra
from Ludhiana, Punjab
Jun 12, 2013
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wrong billing

Address: Pune, Maharashtra

Respected Madam / Sir,
I had chosen Tata WHIZ PostPaid connection which was unlimited @500/- p.m. with advance payment for Rs. 2999/- for 6 months on 31.07.2011 and my link was started on 03.08.2011 (no.[protected]). After 5 months, Tatatele Executive called me up on 21.12.2011 to upgrade the existing connection Whiz to Photon+ for Rs.1000/- on advance payment which will be adjusted next 10 months @100/-p.m. I asked for my current advance...
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V
varunmahajan
from Nawanshahr, Punjab
Jun 12, 2013
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TTSL Hired Thieves

I got a phone call from a lady (her no. [protected]) today at 11 AM telling that she is calling from High Court, New Delhi and there is a case registered in my name regarding forgery, transactional fraud, cheating, high money laundering and cheque bounce. And I was supposed to be in the court today else I'll be prosecuted and sent to jail by High Court. I was shocked and scared on knowing all this. I asked her that I didn't get...
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R
ronakshah88
from Kheralu, Gujarat
May 4, 2013
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A COMPLAINT FOR REFUND OF DEPOSIT

Address: Gandhinagar, Gujarat

NAME = RONAK RAJENDRAKUMAR SHAH
ADDRESS = D/5 VAKHARIYANAGAR FLAT
OPP.POLICE GROUND KALOL = 382721
MO.NO.=[protected]
A/C NO.=[protected]

(SUB.=A COMPLAIN FOR REFUND OF DEPOSIT FROM TATA TELESERVICES LTD. TATA INDICOM.)
RESPECTED SIR,

(MY COMPLAIN IS CLOSED THANK YOU) 04/05/2013

YOU SINCERELY
RONAK R.SHAH...
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Loganathan sudalaipandi
from Bengaluru, Karnataka
Apr 26, 2013
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Charging extra money for NOT used

Address: Chennai, Tamil Nadu

Approximately 6 months back I have subscribed to Tata - docomo unlimited plan which is Rs. 899/- with 2G Internet pack. My subscribed number was[protected]. I have received first month bill amount as Rs. 3199/-. After receiving the bill, I called Tata customer care and asked for the split-up and bill details. They have replied that around INR 2000 was due to data usage and 1000 for voice usage. I also replied them saying I have NOT done...
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