I purchased a 50 inch TCL Roku tv in Feb 2021 last week I turned the tv on and there were vertical colored lines going up the tv I did all the suggested trouble shooting except for the factory reset I wanted to get my password information all together to be able to put the channels back in. When got it all together and went to do factory reset the screen would only come up white with the colored lines. I called the manufacturer and was pretty much told too bad I will never purchase another TCL product again
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