Tech-Connect Retail Private Limited — Asus laptop with different specification

Hi
I have ordered asus zenbook flip 3 via flipkart.
In specification it is clearly writtern that laptop will come with ddr4 RAM. But I received laptop with DDR3 RAM.

I have open a replace request on flipkart also but they are misguiding and I already wasted lot of time with them. They are mentioning replacement is rejected because seller is unable to fulfill the return.

I am going to file complain against both seller and flipkart in consumer court for mental harassment and delivering the product with different specification and not accepting the replacement.

For your reference I am giving the flipkart order number
Order ID: OD[protected]
Invoice Number # FAAAAB[protected] \
Flipkart link : https://www.flipkart.com/asus-zenbook-flip-3-core-i7-8th-gen-8-gb-512-gb-ssd-win...⇄

I will wait till today. Tomorrow I am going to file complaint.

Regards
Vishal jain
Associate Staff Engineer
Samsung R&D Centre Bangalore
[protected]