Tech-Connect Retail Private Limited — I am complaining about the product TP link router which I have purchased from Flipkart and the seller provided wrong product.

Address: NIRSA Dhanbad Jharkhand

Website: I have purchased it from Flipkart

I have a complaint that this seller is selling used product are the product which is not operating. I have purchased a product from Flipkart on 12 October 2021 and the name of the product is TP link Mr 6400 but I have received wrong product. The TP link box was Mr 6400 but inside the product was Mr 200. I would not complain if the product is in running mode but the product is not operating. While I am taking resolution from service team of TP link they are asking that in invoice whatever model number it is written same should be the physical product. So I cannot resolve my problem from TP link service team also. And it is clearly seen that this product had been used earlier because there are many scratches and dirt in the device.
I am attaching the device photo in the box and the bill copy.