Techprocess Payment Gateway — payment issue

Dear sir/madam,

I have paid money Rs.42811.00 through sbi netbanking and the money is debited from my account.But it seems money is not reached to bits-pilani and not possible to register with bits-pilani. I have made transaction on 8.1.2019.Transaction id is IGAFDGPLZ9.Till now money is not credited to my account.Please kindly give me solution as soon as possible.15 january is the last date for registration.I have contacted bits-pilani and they have told me that techprocess will get the information about the transaction.
With Regards
Pinto.Paul
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