Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — power disconnection due payment

MSDev

from Hyderabad, Telangana

Dec 28, 2018

Address: Hyderabad, Andhra Pradesh, 500097

Hi,

Power disconnected because of late payment.

1. I did not received this month bill.
2. Due dates varry on monthly bills.
I registered my mobile with service number i did not received any sms reminding me the due date.
3. Power disconnected when door is locked.

I made payment online. When asked for power supply, i was informed to wait till the amount reflects in the system.

Thanks,
Dev

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Jan 28, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Dec 28, 2018

Updated by MSDev TSSPDCL Receipt Number : [protected]

Dec 28, 2018

Updated by MSDev I called line man about the payment . He informed he is in collection and can come only after one hour. It's already been more than an hour i did not received power

Verified Support

Dec 28, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please contact concern AE/Op in this regard.

Regards,
TSSPDCL

Dec 28, 2018

Updated by MSDev Contacted ERO office, a mobile number was provided. Contacted that number and provided the payment information. They informed to send line man. This been more than an hour no action taken to provide service.

Dec 28, 2018

Updated by MSDev When a payment was not done power disconnection will happen the next moment.
Why not the service be provided that quick when payment received?

It's been more than 12 hours payment was made.

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Comments

Nandkishore Sharma18

from Amalapuram, Andhra Pradesh

Jan 3, 2019

I paid my electricity bill on 18th December 2018.
And today(30th December 2018) they cut my electricity connection.. the bill is till now showing due. I need my refund back.[protected] is my UPI transaction ID. Now I'm paying my bill as I want to connect electricity. I want my money back

Manohar Mano

from Eluru, Andhra Pradesh

Jan 4, 2019

I have paid my power bill for the November Power Bill 713 payed twice, by HDFC Smart Pay and another with HDFC standing instruction.

I would like you to look into it and adjust the amount in the next bill

service number is available in the attached screen shot.

Please let me know if you need any details