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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Mar 5, 2025

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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints(2376)

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Address: Tolichowki

I wish to formally raise a complaint regarding the ongoing issue faced by the residents of Tolichowki due to the failure of RTC buses to stop at the designated bus stop beneath the flyover near Hanuman Temple. Instead, passengers are being dropped off at the starting point of the flyover connecting Salarjung Colony to Galaxy, causing significant inconvenience and safety hazards.

This practice forces passengers to cross a busy...

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Address: Hanamkonda, Telangana

Bus No: 1856
Driver Name: Sammaiah
Bus route: Hanamkonda to Velair
Date:[protected]

Driver is very rude towards public. Not using horn in the turnings in the villages and rash driving. If anyone asks about the reckless driving, driver using abuse language and not at all answering to the people. When i ask about reckless driving, he is saying that he will rush bus on public. It is very rude behavior from...

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Today i have given 100 rupees to the conductor. the ticket amount was 35 rupees and the conductor has written for remaining 65 rupees on back of the ticket. But i didn't get the remaining amount when i reach my destination....

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I was travelling from my college to home in the evening, I have student district route pass from my village, At the time of application the route was given in reverse order by mistakenly, So the conductor said that you need to come from the college to home route in the morning and you should go in reverse in evening, and said the pass is not valid buy a ticket. He given ticket and at the time of arriving my village bus stop, he shouted loudly...

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I am one of the passenger from service number 1500 TSRTC, bus supposed to start at 12.01 AM on 15th August 2024, now the time is 3 AM, still bus not started and Driver also not assigned yet which I search from TSRTC official website and no response from TSRTC. Multiple times we called to the TSRTC Official call centre but no confirmation on the bus start time. All the passengers are suffering at the midnight with sleepless on road....

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Address: Narsingi, Hyderabad

Website: www.tsrtconline.in

Dear Sir/Madam,
I had booked a ticket for my sister from Dhone to Hydrebad on 5th Aug 2024. Ticket number is 93954543, UID number is 9888, service code is 1768. The bus should come and pick up at 9:30AM. However this bus did not arrived to Dhone and when my sister called Driver many times his phone was not reachable and not lifting. Also after long calling he lifted phone and said he is having breakfast at bypass and will come late....

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Address: Lingampally hyderabad

Website: md@tsrtc.telangana.gov.in

When I'm traveling in TSRTC from Alwin cross roads to lingampally.. conductor is misbehaving with ladies and talking bad words towards ladies...I think that's not way of talking with passenger's talking rudely and I think he is in drunk it seems so because of that i just want to raise a complaint towards bus conductor... spoken with TSRTC customer care team but no proper response from them vehicle number is AP11Z6686

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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I have travelled from Aramghar to shamshabad on 18th may and gave 20/- to conductor, he issued 10/- ticket and not returned 10/- charge.

And the ticket issued wrong destination also.

Sorry for late responding, Kindly look in this. Attached ticket copy....

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I'm travelling from Kadapa to Hyderabad in AC BUS service No 8262 on 24/05/2024. As I entered the bus, it looked hot inside and the passengers inside are sweating. There is no proper response from the maintainer . My question is why do you collect AC charges without providing it and also the bus is smells with bad smell due to lack of AC. KINDLY SLOVE THE ISSUE or Provide an alternate...

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I have booked a TSRTC bus from Bapatla to Hyderabad Date of journey: May 13th 8:30 PM
No one from the bus contacted me regarding the boarding, that's why I have contacted them at 8:15 and they said bus not came after that they said just now bus came to chirala and after 8:45 pm I have called them again and they said it will take another 40 to 50 minutes of time to reach Bapatla, I again contacted them and they said bus left, I asked...

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Bus no AP11Z6740 RNG started from secunderabad railway station at 10.40am
Ranigunj depot buses are not allowing to get in to bus even though we said we use to get down at ranigunj bus depot itself, conductor is talking so rudely get down bus first our service over we won’t do duty after our service completed we won’t allow any one to get in to bus but some busses are allowing to get in to the bus and they said we are suppose to...

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Conductor behaviour is so bad this bus vide no AP11Z7170 is going to ranigunj depot so I need to go to ranigunj I get in to bus near secunderabad railway station conductor is saying get down our service is over even though driver is saying it’s ok let her come we are going to ranigunj but he is not listening and he is saying first get down the bus what is the issue to him how bad his behaving kindly take action on him no response against...

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Address: Younus 963484820

Please do checking in running bus.
Don't stop busses on roads.

Passengers are getting late to there works....

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Address: Hyderabad

I asked conductor for a request stop which he refused to and asked me to get down and take another bus in a rude tone .
Request stop I asked for anyway is on the same route the bus goes . I don’t understand what problem is with these conductors these days . I’ve been facing these issues since last 5years of my frequent bus journeys . I never have got to complain I’ve been letting it go . But now it’s high time it’s not only...

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Bus no AP29Z1069 it is going to ranigunj depot iam suppose to go ranigunj depot near axis bank so i get in to bus he is talking very rudely our service is over we won’t allow any one to get in to bus I said sir i will get down near ranigunj depot but he is not listening and saying go by walk r go by auto due to free u people are enjoying lot, daily I used to get in to depot bus many RNG depot drivers said even if service is completed we...

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Sir as on dated 5/4/2024 I have traveled Rtc bus going towards Medchal via Lothkunta from Secunderabad some reason I get done at JBS stop that time I forget to take on of my bag, in that military bag have 1 Nokia Tab, 2 Samsung mobile and CISF Force ID card, and some important documents,
So please help me it was very important to me
My name Yuvaraj MS
Mob no [protected]
Mail id- [protected]@yahoo.com

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Apr 06, 2024

Updated by Yuvarraj m s Please inform me if found please 🙏🏼

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I boarded bus at Hitech City on to kondapur bus 127k at 9:05 am, I remember keeping wallet in my bag after taking bus ticket and keeping ticket in wallet, my stop is kothaguda, when I got out of bus, i realised my bags zip is open and I lost my wallet, please help me to get my wallet back

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Bus driver vulgar language and inappropriate behaviour. The Bus number is TS16Z0143.
Please take a necessary actions on him....

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Address: Madhinaguda

Today on 02.04.2024 i was travelling from miyapur metro station to madhinaguda (deepthisteenagar) and i boarded and bus... And while getting down as it is late at night i wass calling my dad to come pick me at the bus stop while moving towards the door... I was standing at the door to get down at my stop... The driver didnot slow down the bus at the stop and was speeding it up... When asked why he is not stopping at the busstop he talked...

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Address: Hyderabad

Today, I travelled from Bowenpally to Kompally in a RTC bus. The driver/conductor has skipped the Kompalle bus stop. As the bus was crowded I decided to step down when I was nearby and came to the foot board and was standing on the last step. I was about to deboard, the driver has accelerated the bus. I was holding with one hand and requested to stop them. Instead of stopping the bus/atleast allowing me to get inside, the conducted from...

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