Telangana State Road Transport Corporation [TSRTC] — bus left without boarding without contacting the passenger and rude behaviour of bus management

I have booked a TSRTC bus from Bapatla to Hyderabad Date of journey: May 13th 8:30 PM
No one from the bus contacted me regarding the boarding, that's why I have contacted them at 8:15 and they said bus not came after that they said just now bus came to chirala and after 8:45 pm I have called them again and they said it will take another 40 to 50 minutes of time to reach Bapatla, I again contacted them and they said bus left, I asked them why u guys are not called me about the bus and they said why should I, I won't call like that and after some time incharge take over the call and answered, like we have called I asked the number they said wro.g number, this is the situation, I need to take that bus urgent, total time is wast and I need to attend to office. I want my total compensation of Loss of pay in my office and ticket money back. Kindly look in to it. It would leds take off me from my job