[Resolved]  The New India Assurance Co. — Payment not received

Address: Chennai, Tamil Nadu

A) Purchased mobile (samsung galaxy grand : cost Rs 20, 500/- ) on 09.09.2013 from poorvika mobiles pvt.Ltd, Aringnar Annanagar West, chennai-600040. b) insured the mobile on 09.09.2013 from Poorvika & the New India Assurance cellular insurance policy for one year. c)Lost mobile on 31.05.2014 while travelling in bus (mentioned in claim form). d)Claim form of New India assurance company Ltd. e)complain registered with Thirumangalam police station, chennai on 31.05.2014. f) received NTC (Non- Traceable Certificate) from police station on 05.06.2015 We submitted all the above mentioned documents along with PAN Card, letter of subrogation on Rs100/- non-judicial stamp paper, ID Card, Prepaid sim change undertaking form on First week of June 2014. However only NTC from police station received on 05.06.2015 and the no objection letter from my employer (Oil And Natural Gas Corporation Ltd) dated May 13, 2015 were submitted, on first week of June 2015, to the office of the poorvika & the new india assurance located at Arcot road (opp. Meenakshi college), Kodambakkam, Chennai-600024. My complaint file no : 1925 provided by poorvika in their record. i have made contacts several times in the poorvika office at Arcot road and they are not replying clearly and following delaying tactics. From insurance company side, they always mantain silence and no reply from their side. Ihave tried many times on phones and they try to ask again and again my file no. and and no result till today. Therefore, I request you kindly solve my problem for getting my insurance claim as early as possible. Thanking you From : Mukul Chandra Saxena C-2/11, ONGC Colony, Park Road, Annanagar West Extn Chennai-600101 Contact No: [protected]