The Professional Couriers — courier delivery is delayed by 7 days and still not delivered

Address:

Vizianagaram, Andhra Pradesh, 535002

I have booked a cover containing car noc papers on 26.09.2017 from vizianagaram to gajuwaka, vizag... The consignment number is vzm625235... Still it was not delivered to the consignee... I have lodged an online complaint also on 30.08.2017 vide no.. Crm189461... Still no response from the professional couriers... I felt mental tension and contacted tpc gajuwaka and visakhapatnam head office also... They told me that the consignment number has no status in online enquiry... I called many times vizianagaram tpc centre.. They are neither lifting the phone call nor replying to my messages... This is really awkward to the professional couriers...