The Professional Couriers — document missing

I ravi goel given a courier awb no del[protected] to the professional couriers for rajpura (Punjab) distt. Patiala on 14/09/2017 but it is very surprised me that the said courier not delivered till the date. When i asked in this regard, they told me that your courier has missed, we are trying to search, if find then we will returned back.

I sent most necessary and important documents and these documents missed by the professional couriers, i am loosing the benefits against these documents. Secondly i am facing the mentally harassment. So please take the necessary action in this regard.

Thanking you.

Ravi goel