The Professional Couriers — no response, still customer not received the courier.. sent on[protected]

Address:

638452

Pod number: gpm0506994
Sent on[protected] still customer said will not received the document.. But when i call this customer care for status they said delivered on 3rd october.. I m asking who receives the courier they said wait until 3.30 pm. The scanning department person went for lunch.
Customer care number: [protected]
What should i do on this. Thats an very important courier for the customer.