Address: As per the website : Petzoo tech pvt ltd,H-5-8/1 kishanguda village, ootpalli Shamshabad village , RR district, hyderabad , telengana , indian:50128, Raipur, Chhattisgarh | Website: www.thepetcare.in |
I have ordered Royal canin golden retriever puppy food (12 kg ) on 15th of March 2023 . I had paid 7544 through paytm . The transaction was successful. I immediately got a mail from petcare that the order has been received and i will be getting the tracking id very soon . After After repeated wats app msgs from my side they shared a fake tracking id, as the product was never dispatched . So reading the reviews i filed a complaint and blocked the transaction through bank . As soon as my bank was into action this guy asks me to take back the complaint and promised to deliver, I thought of giving a chance and took back my chargeback though by that time the money was already in petcare account. Post that this guy has been bullying me and no has stopped responding. I have all the evidences over wats app chat and mail . I dont know for how long i have to fight the case to get my money back, but for sure i am going to take the best possible legal action against him apart from filing a cyber fraud complaint. Those who have faced the similar situation with this company i request every one to spread it as much as they can over social media, so that other petlovers dont fall into trap like us . Lets highlight this matter inorder to get this website banned and the owner must be behind bars .
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