Thepetcare — Product not yet delivered and not responding to mails, calls, Whatsapp, Chat

Website: www.thepetcare.in

I had placed an order on 7 march 2023 on their website "https://www.thepetcare.in". My order was "Pedigree Adult Dry Dog Food, Chicken & Vegetables, 20kg Pack "and order number was #8753.
First of all I was charged Rs 3184.12. I received an email from "[protected]@thepetcare.in" informing about my order. However no tracking or delivery of the order. When i contacted them over Email, Website chat, Whatsapp there was no response.

I read the complaints here and mailed them to provide me the refund & received an derogatory reply which is very unprofessional.

I request for a full refund and also I want to inform that this a fake business don't order from this website they are all frauds.
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