[Resolved] Think & Learn / Byju's — customer support is not good
N
Nikhil1801
from Bengaluru, Karnataka
Address:
New Delhi, Delhi
Byjus customer support line never connects. I bought the product almost a week back and i have not received it yet. Due to some reasons i have not been able to call and check the status. But i have called them 3 times in the last 24 hours. Everytime im put to wait. Such questions should be answered at the right time and not callback after day or two. They should not make people wait like this and treat issues like this as priority. I have a mail which says it is dispatched. But it has not reached till now. How do we track it if the calls don’t connect immediately?
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May 3, 2018
Complaint marked as Resolved
I got reply from them after this mail and got the product under 48 hours thank you for forwarding my request
BYJU's customer support has been notified about the posted complaint.
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