Think & Learn / Byju's — Delay in refund process upon cancellation of order[protected]

Address:	Bangalore, Karnataka, 560095
Website:	Byjus.com

Order id[protected]. Placed my order with Byju's sales representative who visited us on 22 jun 2017. Paid amount Rs 35000 for 3 yrs course class 8 9 10 CBSE BOARD. Till 4th july we were kept in dark that we will get delivery of byjus content i.e. memory card and tablet any moment. On 5th July we were told of inability to service the order due non availability of ordered material. We asked for immediate cancellation and refund of amount. Since last 2 days we are not being informed about status of order, whether it got cancelledor not. We arr being told by sales representative that internal communication is on for our order. This is unnecessary harassment from Byju's team. We urge to resolve the issue and process refund ASAP.