Think & Learn / Byju's — false promise

dilse189

from Itanagar, Goa

Address:

700064

Hello friends

I would like to express my deep anguish about BYJU ONLINE LEARNING and cautioned you to never purchase BYJU ONLINE LEARNING tablet from them. They are just making fake promises about that their app. That Contents in app. is just only 20 to 30 per cent and Tablet will contain 100 percent material.

By coming in their fake promises I purchased BYJU tablet of Class-9 and 10 of Rs.25000/-. When I got the Tablet it contains the same video etc. materials as it was in their free App. The only differences was that it can be used in offline mode also and their validity was of one year.

I would like to tell you that I had given him Rs.5000/ as down payment and remaining amount to paid through CAPITAL FLOAT in EMI @2222/-. Since I was not satisfied, at all, with the contents of Tablet so I wished to return the same. But their representatives behaved very badly and not willing to get their tablet and return of down payment Rs.5000/- . I send at least 10 to 15 mails but all in vain. One more thing I would like to mention that CAPITAL FLOAT, BANGALORE was also not agreed to the cancellation of Loan Agreement with me. I also sent at least 10 mails to them. But they were not willing to return my down payment as well. Finally I lodged online complaint against BYJU in CPGRAM and Department of Consumer Affairs. Only then, after about two months, I got my Rs.5000/- and loan agreement was cancelled. I would like to express many many thanks to CPGRAM and Department of Consumer Affairs for that. Both Buju and Capital float are just looting the money of innocent people like me.

So, I would like to cautioned you that You never ever purchase their TABLET otherwise you will also feel horrifying experience like me.

Further, self study along with coaching is the best but if you want to get video lectures then a lot of video lectures are free available on the you tube.

Shahrukh Khan is their brand ambassador. But I don’t think he has ever used their tablet. So Just If you want to waste your money then go to purchase their Tablet and fool by their advertisement and false promising.

Vidyanand Kumar.

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BYJU's customer support has been notified about the posted complaint.

Apr 05, 2018

Updated by dilse189 Hello friends

I would like to express my deep anguish about BYJU ONLINE LEARNING and cautioned you to never purchase BYJU ONLINE LEARNING tablet from them. They are just making fake promises about that their app. That Contents in app. is just only 20 to 30 per cent and Tablet will contain 100 percent material.

By coming in their fake promises I purchased BYJU tablet of Class-9 and 10 of Rs.25000/-. When I got the Tablet it contains the same video etc. materials as it was in their free App. The only differences was that it can be used in offline mode also and their validity was of one year.

I would like to tell you that I had given him Rs.5000/ as down payment and remaining amount to paid through CAPITAL FLOAT in EMI @2222/-. Since I was not satisfied, at all, with the contents of Tablet so I wished to return the same. But their representatives behaved very badly and not willing to get their tablet and return of down payment Rs.5000/- . I send at least 10 to 15 mails but all in vain. One more thing I would like to mention that CAPITAL FLOAT, BANGALORE was also not agreed to the cancellation of Loan Agreement with me. I also sent at least 10 mails to them. But they were not willing to return my down payment as well. Finally I lodged online complaint against BYJU in CPGRAM and Department of Consumer Affairs. Only then, after about two months, I got my Rs.5000/- and loan agreement was cancelled. I would like to express many many thanks to CPGRAM and Department of Consumer Affairs for that. Both Buju and Capital float are just looting the money of innocent people like me.

So, I would like to cautioned you that You never ever purchase their TABLET otherwise you will also feel horrifying experience like me.

Further, self study along with coaching is the best but if you want to get video lectures then a lot of video lectures are free available on the you tube.

Shahrukh Khan is their brand ambassador. But I don’t think he has ever used their tablet. So Just If you want to waste your money then go to purchase their Tablet and fool by their advertisement and false promising.

Vidyanand Kumar.