[Resolved]  Think & Learn / Byju's — No maharashtra ssc board with byju, only cbse board

Address:Pune, Maharashtra, 411028

I purchased maharashtra ssc board 9th and 10th standard app for my daughter, mentor came to my home and explained the details, but he never said that we don't have ssc maharashtra board lessons, they sent tab and 2 sd cards too. Its working was perfect, but the problem, it was cbsc board, most of the cbsc and ssc board common chapter is same, but teaching and answer method is deferent. My daughter getting explanation from school is one type and byjus app lessons is another way, i called to byju and complained, around one month they were saying that this is ssc board only, but i take snap shot of book and tab and sent to byju customer care, finally they agree that there is mismatch and lessons also having changes. Finally that mentor agreed that byjus not providing ssc board books, but after one month it will be ready and give to u. And taken admission in near tuition center and told to cancel this product.
Now from last 3 months am waiting for cancellation and refund, i booked this with cashcare finance, am getting sms from cashcare to pay monthly payment. If i will not pay monthly amount the name will reflect in cibil records.
I complained to byjus around minimum 50 times, still not solved.
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Jun 14, 2017
Complaint marked as Resolved 
I don't know who marked this as resolved!! still I didn't get call from Byjus I got call from 2 numbers, they r trying to purchase something and amount OTP want to say. numbers are 8294921576 & 9210630297 these are the fraud numbers
Jun 14, 2017
Updated by Sajeer kp Ponmala
my contact number is [protected]
Jun 14, 2017
Updated by Sajeer kp Ponmala
When u complaint against any company/brand, somebody is checking and will call you, they want your card number and OTP, don't be fool
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