Titan Company Limited — Watch stopped working in Guarantee Period

Address: Titan Company Limited, TITAN-E-COMMERCE, Plot No 21 & 22 Sipcot Industrial Complex, Hosur Krishnagiri Distt (Tamilnadu) Pin code :635126

From Titan Store/Online, I purchased a KENNETH COLE watch variant No KC50710004MN as per Invoice No 1171706 date 02/06/2021, Sale Order No 433188 date 31/05/2021 (COPY OF INVOICE IS ATTACHED HEREWITH).
Complaint Issue : While I was pulling the needle/key of my watch to set the time, the key came out from the watch. After that the watch is working well but a small castor (चकरी) is showing loose in the watch which may affect its working or may damage any other part. So for the safety purpose I am not using the watch and kept it aside. I am attaching herewith a picture in which that small part is showing. Copy of INVOICE is also attached. Kindly log in my complaint and arrange to solve the issue at the earliest.
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    Titan Company Limited, TITAN-E-COMMERCE, Plot No 21 & 22 Sipcot Industrial Complex, Hosur Krishnagiri Distt (Tamilnadu) Pin code :635126
    India
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