[Resolved]  TNSTC — Required Service improvement

Address: Bangalore, Karnataka

Respected sir, Am writing this email to you while am in the bangalore chennai bus. Surely not sleeping in the bus with the red rashes and lumps in hands, done by the bed bugs. I'm not satisfied with the service of tnstc mainly on the maintenance part of the buses. I am using the chennai, trichy - bangalore services regularly. To explain in brief about the maintenance, 1. Bed bugs, 2. Seat is not comfortable to travel, 3.windows. If I want to travel in ksrtc or in any private sector buses I need to pay a amount which is slightly higher. For example bangalore to chennai is 489 rupees in ksrtc . In tnstc it's 360 rupees. I don't think this 130 rs. Makes the better interior and well maintained buses. And I also want to highlight this point as I have to pay for my 3 year kid a half ticket. I don't think so that my kid is enjoying the seat or comfortable journey in the bus except sleeping in my lap. In many transports they charge only if the child is above particular height or above 5 or 6 years. Kindly consider if possible and kindly take action. As a common man I can write a mail and inform you about the services. But as to continue the services for a longer period transport corporation has the authority. And the email address provided in site is not working. I attached the snap for your reference. And my humble request is, please conduct a survey about tnstc bus services comparing others. I am eager to travel in well-maintained bus. Soon this may happen with your corrective action. Yours faithfully, R.Ramanathan
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Complaint marked as Resolved 
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, Please contact TNST corporation. Regards, Awatar
 
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    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
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