Tradehook — I haven't received my order

Purchased a top from Tradehook website on 25 April, 2022. My transaction was successful as shown by payu. Till now I haven't received any update of my order. The merchant isn't traceable. The official number and mail ID given on their website is incorrect. Infact the adress is also misleading. Please do the needful at the earliest to help me get my money back.
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